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How Invoice Payments Work

  1. Create Invoice: Enter customer details and amount
  2. Generate Link: System creates secure payment URL
  3. Send to Customer: Email or text the payment link
  4. Customer Pays: They click link and complete payment
  5. Get Paid: Instant notification when payment completes

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When to Use Invoice Payments

  • Service Businesses: Send invoices after completion
  • Advance Bookings: Collect deposits for appointments
  • B2B Payments: Professional invoicing for business clients
  • Remote Sales: Online or phone orders
  • Recurring Services: Monthly or regular billing

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Creating Invoices

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Single Invoice

Required Information:
  • Customer name and email
  • Invoice amount and currency
  • Due date
  • Service/product description
Optional Details:
  • Customer phone number
  • Billing address
  • Custom invoice number
  • Special instructions

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Bulk Invoice Import

Upload a CSV file to create multiple invoices at once:
  1. Download Template: Get our CSV format
  2. Fill Your Data: Add customer and invoice details
  3. Upload File: Import through dashboard
  4. Review & Send: Check details before sending
Invoice Created Successfully

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Customer Experience

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Payment Process

  1. Receive Link: Customer gets email or SMS with payment link
  2. Review Invoice: See business details and amount due
  3. Choose Bank: Select their preferred bank
  4. Secure Payment: Complete through banking app
  5. Confirmation: Get receipt and payment confirmation
Customer Invoice Payment View

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Professional Appearance

  • Your Branding: Business logo and colors
  • Clear Details: Invoice breakdown and terms
  • Secure Badge: Trust indicators for security
  • Contact Info: Easy way to reach you with questions

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Invoice Management

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Track Status

  • Draft: Invoice created but not sent
  • Sent: Payment link delivered to customer
  • Viewed: Customer has opened the invoice
  • Paid: Payment completed successfully
  • Overdue: Past due date without payment
Invoice Management Dashboard

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Security Features

  • Encrypted Links: Secure payment URLs
  • Expiration Dates: Links expire after set time
  • One-time Use: Links disabled after payment
  • Bank-grade Security: Same protection as online banking

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Getting Started

  1. Access Dashboard: Log into pos.acountpay.com
  2. Create Invoice: Enter customer and payment details
  3. Send Link: Copy the link and send it in an e-mail or text to customer
  4. Monitor Status: Track payment progress
  5. Get Paid: Receive instant confirmation
Invoice payments are perfect for businesses that provide services or need to collect payments remotely. Professional, secure, and easy for customers to use.

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Customer Experience

Payment Process:
  1. Customer clicks payment link
  2. Reviews invoice details
  3. Selects their bank
  4. Authorizes payment through banking app
  5. Receives confirmation

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Customer Communication

Automated Emails:
  • Invoice delivery with payment link
  • Payment confirmation receipts
Email Templates: 
Subject: Invoice INV-2024-001 - Payment Required

Dear {{ customer_name }},

Please find attached your invoice for {{ amount }} {{ currency }}.

Payment Link: {{ secure_payment_url }}
Due Date: {{ due_date }}

Thank you for your business.

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Troubleshooting

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Common Issues

Payment Link Not Working:
  • Check link expiration date
  • Verify customer email delivery
  • Test link in different browsers
  • Regenerate link if necessary
Customer Can’t Complete Payment:
  • Verify bank compatibility
  • Check payment amount limits
  • Test with different banks
  • Contact customer support
Bulk Import Errors:
  • Validate CSV format
  • Check data encoding (UTF-8)
  • Verify all required fields
  • Review error log details
Always test payment links before sending to customers to ensure they work correctly and provide a smooth payment experience.